SMS Terms & Conditions
- We only text people who asked for it.
- Message frequency varies. Msg & data rates may apply.
- Reply STOP to opt out at any time. Reply HELP for help.
- We never sell or share your mobile number for marketing.
1. Program description
The GoodHands text messaging program is operated by Dale Builds LLC ("GoodHands," "we," "us"). We send two kinds of text messages:
- Call summaries and alerts for GoodHands clients. Business owners and staff who sign up for GoodHands call answering get a text after each call their AI receptionist handles. The text includes the caller's name, callback number, the service needed and how urgent it is. Emergencies are flagged.
- Scheduling and follow-up for people who request a free game plan. If you request a game plan on goodhandsai.com and check the SMS consent box, we text you to schedule your call and follow up on your request.
We don't send marketing or promotional text messages through this program.
2. How you opt in
- Clients: by signing the GoodHands service agreement and giving us the mobile number(s) that should receive call summaries. The agreement includes an SMS consent section with these terms.
- Website visitors: by checking the optional, unchecked SMS consent box on the form at goodhandsai.com. The box reads: "Text me about my game plan. By checking this box, I agree to receive text messages from GoodHands (Dale Builds LLC) at the number provided about scheduling and my request. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase."
Consent to receive text messages is not a condition of any purchase.
3. Message frequency
Message frequency varies. Clients get one message per handled call, so volume depends on how many calls the business receives. Game-plan requesters typically get no more than 5 messages per request.
4. Cost
Message and data rates may apply. GoodHands doesn't charge for text messages, but your mobile carrier's standard messaging and data rates apply according to your plan.
5. How to opt out
Reply STOP to any message to unsubscribe. END, CANCEL, UNSUBSCRIBE, QUIT and STOPALL also work. You'll get one confirmation message, and then we won't text you again unless you opt back in. To opt back in, reply START.
Clients: if you opt out of call summaries, your calls are still answered and recorded, but summaries won't reach you by text. Contact us to set up another way to receive them.
6. Help
Reply HELP to any message for help, or email support@goodhandsai.com.
7. Supported carriers
Supported carriers include AT&T, T-Mobile, Verizon Wireless, US Cellular and most other U.S. carriers. Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and coverage.
8. Privacy
We handle your information as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third party.
9. Changes
We may update these terms. The effective date at the top always reflects the current version. If a change materially affects how we text you, we'll let you know before it takes effect.
10. Contact
Dale Builds LLC (GoodHands) · Jacksonville, Florida · support@goodhandsai.com